Privacy Policy

Privacy Policy

Last Updated: May 2026

At Computer Store Kenya, accessible from https://computerstorekenya.com, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by us and how we use it.

1. Information We Collect

When you purchase a computer, accessory, or service from us, we collect the following information to facilitate your order:

  • Contact Information: Name, email address, and phone number (for M-Pesa verification and delivery updates).
  • Delivery Address: Physical address for Nairobi and upcountry shipping.
  • Device Information: IP address and browser type (via cookies) to improve your shopping experience.

2. How We Use Your Information

We use the information we collect in various ways, including to:

  • Process and deliver your orders.
  • Communicate with you regarding order confirmations and shipping updates.
  • Comply with Kenyan tax and legal requirements.
  • Prevent fraudulent transactions and protect the security of our store.

3. Data Protection (Kenya Data Protection Act)

In accordance with the Kenya Data Protection Act of 2019, we ensure that your personal data is handled securely. We do not sell, rent, or trade your personal information to third parties for marketing purposes.

4. Payment Security

Your payment information (M-Pesa or Credit Card) is processed through secure, encrypted gateways. Computer Store Kenya does not store your full payment credentials on our servers.

5. Third-Party Services

We share information with reliable partners only when necessary:

  • Couriers: Sharing your name, phone, and address with riders or companies like G4S/Wells Fargo to deliver your items.
  • Google: Using Google Analytics and Google Ads (Conversion Tracking) to understand how users interact with our site.

6. Your Rights

You have the right to request access to the personal data we hold about you or ask for it to be deleted. To do so, please contact us at the details provided below.

7. Contact Us

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us:

  • Email: info@computerstorekenya.com
  • Phone: 0793 320 499
  • Address: Bihi Towers, 4th Floor, Room 5, Nairobi, Kenya